Privacy Policy
Last updated: November 2025
Introduction
Palm Beach Transportation Services ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our transportation services.
Information We Collect
We may collect information about you in a variety of ways, including:
- Personal Data: Name, email address, phone number, and billing address when you make a reservation or contact us.
- Booking Information: Pickup and drop-off locations, date and time preferences, flight details, and special requests.
- Payment Information: Credit card details processed securely through our payment processors.
- Device Information: IP address, browser type, and operating system for website analytics.
How We Use Your Information
We use the information we collect to:
- Process and fulfill your transportation bookings
- Communicate with you about your reservations
- Send booking confirmations and updates
- Process payments securely
- Improve our services and website experience
- Respond to your inquiries and provide customer support
- Comply with legal obligations
Information Sharing
We may share your information with:
- Transportation Partners: We work with affiliated transportation providers to fulfill your bookings. Your booking details are shared only as necessary to provide your requested service.
- Payment Processors: Secure third-party payment processors handle your payment information.
- Legal Requirements: We may disclose information if required by law or to protect our rights.
We do not sell, trade, or rent your personal information to third parties for marketing purposes.
Data Security
We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
Cookies
Our website may use cookies to enhance your browsing experience. Cookies are small files stored on your device that help us understand how you use our site. You can choose to disable cookies through your browser settings, though this may affect some website functionality.
Your Rights
You have the right to:
- Access the personal information we hold about you
- Request correction of inaccurate information
- Request deletion of your personal information
- Opt-out of marketing communications
To exercise these rights, please contact us using the information below.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.
Contact Us
If you have questions about this Privacy Policy, please contact us at:
Palm Beach Transportation Services
Palm Beach, FL
Phone: (561) 334-6350
Email: pbtcarservice@gmail.com